I believe that if you
want to create good quality professional then Quality should be integrated into
their blood. By nature they should be quality professional.
Content of course
should be something like this according to me:
1. "Quality
Basics": which should talk about different quality philosophy of Dr.
Deming, Dr. Juran, Philip Crossby.
Start
with Quality planning and end up with Continuous improvements.
2. "Quality
Principles":
# Inspection -> Quality Controls -> Quality Assurance -> TQM
-> ...
# Process View , Customer View , Supplier View
# Emphasize on Customer Driven Organization( Give the evolution from
Product Driven Organization to Customer Oriented
Organization toward Customer Driven Organization)
3. "Old 7 QC
tools" (For 1st semester):
- checksheet
- histogram
- cause and effect diagram,
- Pareto chart
- scatter diagram
- control chart
- various graphs
4. "ISO
standards": (Give the general understating of ISO and not from Software
perspective)
Then move on to higher understanding...
5. "New 7 QC tools" (For 2nd Semester):
- relations diagram
- affinity diagram (KJ Method)
- systematic (tree) diagram,
- matrix diagram
- matrix data analysis,
- process decision program chart (PDPC) and
- arrow diagram
6. "Software Quality":
- Problem with the software quality
- Reltate this with Deming's 14 points ( Reason is this is the philosophy and not the framework,
this will give
management perspective to Software Quality whereas CMMI or
ISO may not give this much better perspective)
7. "Statistical
Process Control"
- usage of control charts
- Analysis of this charts
8. "CMM/CMMI model"
- Here you can relate with software life cycle
You can add one module
for giving introduction to FMEA, QFD, Kaizen, 5S, TPM, JIT
And one for giving just overview to MBNQA, Six Sigma, SPICE, and other related
standards or methodologies.
This may be wrong in
the order of arrangement but I think contentwise it
is exhaustive.
In this you need to arrange the module according to semester in which you want.
And there is always
PDSA cycle for improvement on this course matter.